Our customers’ most frequently asked questions about our sex dolls

1. What type of lubes should be used?

A water-based, non-greasy and transparent lube only.

2. Can the sex dolls’ eyes be closed?

No, hower, we offer dolls with permanently closed eyes.

3. Do the sex dolls have a smell?

No, TPE is odorless. There may be a slight smell when opening the packaging because of the plastic and the wrapping protection.

The first bath will clear this new smell.

4. Is it possible to put perfume on the real dolls?

Yes, it is possible, but should be avoided, because it may color or damage the TPE / Silicone.

5. What accessories are delivered with the sex dolls?

That depends on the brand. Generally speaking, a sexy outfit, make-up, a comb/hairbrush, a wig and instructions for use are offered.

Of course, this may vary for full size dolls, torsos and legs. If you wish, you can buy many other great articles from us at reasonable prices for your sex doll in our store.

6. How long will it take before my sex doll is delivered?

It normally takes between 10-30 working days after payment.

7. How should I dress my sex doll?

Basically, this decision completely lies with you. However, we have a few tips on the subject.

Any clothes should be washed before use to avoid any color bleeding on the TPE.

It is also important to pay attention that no sharp parts or zippers are attached that could injure the doll.

The dressing procedure itself is simple, especially for dolls with removable heads. Just place your doll with its arms stretched out in front of you then put on the clothes with the sleeves. Once the clothes have been put on just slip the rest done the top half of the body (with the head removed, if possible).

Also, make sure not to strain your dolls fingers and toes throughout the process, because doing so could lead to tears over the course of time.

8. How do you transport the sex doll?

You should not carry your doll by holding it under the armpits because this could quickly lead to tearing. We advise that you carry your doll like a bride with folded arms. You should pay particular attention to the fragile extremities of your sex doll like her fingers, toes, etc.

9. Where should the real doll be stored?

You must avoid moisture, dusty, or over-exposed places. There are hooks capable of storing your love doll in a cupboard for example.

Alternatively, you may want to prepare a storage box for under the bed for efficient discreet storage, or order a high quality tailor made storage case from our store.

10. What should be avoided in storage?

Contact with dark color fabrics - these may stain the dolls skin if in contact for a long period of time.

Tight clothing - things like elastic bands may leave permanent marks or indentations on your doll if they are left on during storage.

Sunlight - The sun may fade her skin and facial features unevenly.

Pressure points - if anything is pressing into the doll’s skin over a long period of time you may find some permanent indentation occurs.

It’s important that the doll is suspended in air, or resting on a soft surface.

11. How to deal with the wrinkles on my doll?

If the doll’s joints are kept bent for a long time, creases and wrinkles will appear on her/his skin, due to the prolonged pressure on the surface.

For example, if she is placed sitting in the chair for a long time, there will be horizontal lines on her abdomen.

You can use hot towel less than 60 degrees to cover the affected area for 10 minutes.

Keep it in the posture just like when it came out of the factory, reduce the force on all joints and lay it aside for a period of time, the creases and wrinkles will decrease and disappear.

12. How do I repair my doll?

Should the doll’s surface become scratched, cut or poked, please use TPE glue to seal.

Clean the damaged area with makeup remover before gluing. Make sure the affected surface is not in tension when applying TPE glue.

Alternatively, you can order a TPE sample from our store and use a heating stick to melt parts of the sample and fill in tears or holes of the doll.

Curing time is approximately half an hour.

13. How long will a sex doll last?

There are many things doll owners can do to preserve and maintain their sex doll.

A sex doll will last anywhere from 2 years to 10 years depending on usage and care. A sex doll that gets frequently used and moved will be more likely to suffer wear and tear.

14. What is the difference between the removable vagina and the built-in/fixed vagina?

The built-in or fixed vagina is exactly how it sounds. The vagina is built-in to the doll just like a real woman's.

The removable vagina is a sleeve or tube that you can insert and remove from the doll. The tube is held in place by the doll’s labia.

Which is better? Most of our customers prefer the built-in vagina as it provided the most realistic experience, however we recommend ordering the removable vagina, as it's much easier to clean and replace.

If you value complete realism you’ll want to get the built-in vagina, if you want something that is easy to pop-out and clean after use you should consider the removable vagina.

15. Can my doll sit, stand, and hold poses?

Absolutely! All the dolls you see here have a built-in internal skeleton, which allows them to stay in their position.

You can pose your doll in most positions an average person can achieve without pain.

16. Doll discreet packaging and shipping information

For customer privacy, there is no logo or sign on the package. We consider the privacy of our customers with the highest regard and offer our commitment to protect your personal information.

All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy.

Your doll will be labelled “mannequin” (for customs clearance). We will give you the tracking number, then you can check the shipping process online.

17. How about the warranty?

Please have a look at our Cancellation Policy and our Terms & Conditions.

18. How can I pay?

You can pay via bank transfer or PayPal.

19. What are TPE sex dolls?

The dolls made from TPE (Thermoplastic Elastomer) offer an alternative to sex dolls made from silicone.

It's a high quality material, which is hypo-allergenic and medically safe.

The surface structure does not only offer a human-like feeling, it's also very flexible and able to absorb warmth, at a clearly lower price than dolls made from silicone. However, unlike silicone, TPE material is rather porous and should not be exposed to lots of moisture.

If you are looking for a sex doll which offers all advantages of a classic Real Doll, the TPE material offers lots of benefits. By the lifelike feeling and its high quality all demands are fulfilled while offering you three accesses (anal, oral, vaginal).